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Easterseals Bay Area

Position

Senior Clinical Manager

Location: San Francisco Bay Area, San Jose
Company: Easterseals Bay Area

Company Description

Since 1927, Easterseals Bay Area (ESBA) has been leading the way to ensure individuals and families affected by disabilities can live, learn, work and play to their full potential. Headquartered in Pleasant Hill, CA and with nine sites throughout the Bay Area, ESBA, a 501(c)(3) non-profit organization, serves 24 counties in Northern California, and is an affiliate of Easterseals Inc. which assists more than a million people through a nationwide network. With 600 employees and 3,800 practitioners, ESBA provides individual behavioral services to approximately 3,500 clients with developmental disabilities and special needs, and has a specific expertise in serving clients diagnosed with autism.

ESBA is both a provider of services and, more importantly to its growth, a manager of a network of providers for those diagnosed with Autism Spectrum Disorder (ASD).

ESBA strives to improve the quality of life for the clients they serve and their families by providing the most advanced and comprehensive treatment services focused on evidence-based interventions. Key services provided include Applied Behavioral Analysis (ABA), therapeutic services, early childhood services, and comprehensive autism services.

Mission: Leading the way to ensure individuals and families affected by disabilities can live, learn, work, and play to their full potential.

Purpose: Changing the way the world defines views and treats disabilities so that every person can achieve their full potential.

ESBA’s Values: Courage, Integrity, Collaboration and Excellence

ESBA Culture

ESBA is a 501(c)(3) non-profit organization that identifies as a high growth startup with the goal of leading the charge in autism services. ESBA seeks employees who are agile, innovative, can work with dynamic market forces, drive change and work collaboratively. Qualified candidates must be forward thinking, hard workers, quality focused and possess strong executive presence. As ESBA transitions to a data-driven environment, it will be important that this individual is comfortable working in a fast paced, technology-enabled company that is moving towards a performance driven culture.

Minimum Education Required for Position

Master's Degree

Minimum Certification Required for Position

BCBA Preferred

Job Description + Responsibilities

Essential Job Functions:

The Senior Clinical Manager identifies, develops and manages the operations of the clinical programs and assigned area in order to meet the needs of the community and support the goals and mission of the organization. Responsibilities include promotion, administration, clinical oversight, and evaluation of programs that are mission-based, fiscally responsible and meet or exceed the requirements of regulatory and/or certification agencies.

Responsibilities:

Oversight and Leadership:

Provides clinical supervision, management oversight, professional development and work direction to Clinical Managers.

Oversees clinical supervision to meet clinical staff certification/licensing requirements.

Facilitates communication between Clinical Mangers by ensuring formal and informal methods are routinely employed including routine staff meetings, written communications, electronic communications and other outlets as identified.

Provides coaching and consultation to treatment teams to ensure appropriate, professional, and collaborative relationships are established and maintained with client families; Intervenes as necessary to support and/or repair relationships with client families, attends to formal grievances related to clinical programs.

Consults with Clinical Manager on cases that require a higher level of clinical supervision (e.g. Functional Analysis, severe and challenging behavior, etc.)

Oversees systems to monitor/review clinical programs to ensure optimal utilization of services and resources, to document that provision of direct care and clinical supervision is consistent with the service guidelines for all cases.

Regularly presents findings of clinical efficacy of programs to supervisor with recommendations for improvement through resource allocation, training opportunities, and company policy/procedures.

Collaborates with other areas/regions to identify program needs and maximize program potential through coordinated service delivery.

May manage caseload of clients as determined appropriate by supervisor.

Oversees and assists Clinical Managers with completing new client assessments, and intake appointments.

Provides training to new staff in conjunction with the Training Department and facilitates transition of new staff from training to independently providing treatment to clients.

Collaborates with Senior Clinical Managers from other regions on special projects.

Reviews reports for clinical quality.

Mentors and develops staff using a supportive and collaborative approach using the Six Boxes training and performance management system; assigns accountabilities; sets objectives; establishs priorities; and monitors and evaluates results.

Reviews employee goals and performance on a regular basis while giving feedback and training for development. May have to correct deficiencies with staff and ensure adherence to established company policies and procedures.

Must attend staff meetings, trainings, and other meetings as requested.

Responsible to complete additional job duties as assigned by Supervisor.

Attaining and achieving position competencies in relation to role responsibilities.

Administrative/Operational:

Evaluates performance at the individual, and area level against monthly productivity targets; and ensures that managers/supervisors remain accountable for the productivity of their direct reports.

Responsible for ensuring all staff are meeting productivity/billable hour requirements as set in annual budget

Responsible for maintaining office capacity and ensuring all employees have full caseloads as set in annual budget

Responsible for ensuring that office meets operating margin as set forth in budget

Maintains accurate documentation of billable tasks that meets the requirements of regulatory agencies and funding sources, and is HIPAA compliant.

Tracks direct and indirect client sessions to ensure that services are provided to the full extent of the authorization for each client.

Participates in recruitment, interviewing, selection, and onboarding of clinical staff which will include Saturdays or weeknight events.

Coordinates documentation to ensure reauthorization and continuation of services when necessary.

Guides participation of Clinical Managers and Program Supervisors in the recruitment, hiring, and coaching of direct care staff (BI’s).

Ensures that clinical operations for the assigned area follow company protocols.

Over-sees and evaluates programs that are mission-based and fiscally responsible.

Implements company-wide initiatives and changes at the directive of supervisor.

Implements and oversees processes/procedures/policies that maintain program compliance with HIPAA as well as federal, state, and funder regulatory requirements.

Participates in special projects, and assists with additional duties or tasks, as assigned.

Attends staff meetings, in-services, trainings, and other meetings as requested by management.

Attaining and achieving competencies in relation to role responsibilities.

Other Requirements

Minimum Education & Experience Equivalent to:

Master's degree, PsyD, or PhD from an accredited college or university in one of the following disciplines is required: applied behavior analysis, early childhood education/development, early childhood special education, special education, pediatric therapy, psychology or related field.

Board Certified Behavior Analyst (BCBA®) (preferred); Licensed Clinical Psychologist, MFT, MSW, with current licensure in good standing with regulatory board and strong background in ABA.

At least 12 units of coursework in Applied Behavioral Analysis

Five years of related professional experience working with children with autism spectrum disorders (ASD) and/or other related developmental disabilities in a multi-disciplinary team setting.

Five or more years' experience providing staff direction and development in a supervisory role.

Six Boxes certified Coach strongly preferred.

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